Abstract Preview
Abstract
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Title The provision of consumer health information for patients and their families in a large mental health and addictions hospital |
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Type Oral Presentation Only |
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Theme Global Health Literacy Summit 2021 |
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Topic Health literacy and clinical healthcare settings (incl primary care) |
Authors
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Main Author Alexxa Abi-Jaoude1 |
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Presenting Author Alexxa Abi-Jaoude1 Andrew Johnson1 |
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Co-Author Andrew Johnson1 |
Authors' Institution
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Department / Institution / Country Education / Centre for Addiction and Mental Health / Canada1 |
Content
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Abstract Content (abstracts should be written in Size 11 font, Arial font style) This presentation provides an overview of the methods and results from a staff survey (N=110) exploring the development and provision of consumer health information (CHI) at the Centre for Addiction and Mental Health (CAMH), Canada’s largest speciality mental health hospital, in 2020. The survey assessed the current state of consumer health information across the organization to identify synergies and gaps to better address patient and family health literacy needs. We explored the types and topics of consumer health information that is most often provided; processes for developing and recommending CHI; barriers to using CHI resources; and opportunities for policy and practice changes for improving overall health literacy throughout CAMH. In addition to an overview of survey methods and results, this presentation will give participants an opportunity to explore best practices and recommendations for developing, recommending and delivering CHI to their patient population. We will explore topics such as co-creation, plain language, translation as well as policy and practice implications. This will be especially relevant for those who work in large complex organizations that are trying to meet the health literacy needs of diverse patient populations, especially those affected by mental illness and/or addictions. |
Requires Audio or Video system for Presentation?: No
